What is a Fiji Matai Specialist Travel Agent?
As accredited Fiji Matai Specialists, our expert travel agents provide unparalleled knowledge and guidance to ensure our clients experience a holiday that is unique and personalised.
In Fijian, ‘Matai’ means to be knowledgeable or to be an expert in something. The Fiji Matai program, created by Tourism Fiji, provides the international travel community with knowledge about Fiji and it’s tourism industry.
The team at Fiji Island Holidays have achieved Fiji Matai Specialist GOLD status – an accreditation of which we are extremely proud because it recognises our in-depth knowledge and expertise of the Fiji Islands and tourism products.
With these insights, we’re able to create enhanced experiences for their clients.
To retain this recognition, we regularly attend Tourism Fiji insight programs and visit the region several times a year to ensure we have the knowledge and expertise to assist our clients in every way possible.
The road to ‘gold’
To become a Fiji Matai Gold Specialist, first a travel agent must first achieve Bronze and Silver accreditations. Progression through these levels entails acquiring an extensive knowledge of the Fiji Islands, its unique culture, and diverse travel experiences.
Each level signifies a deeper commitment to expertise, with Bronze Specialists mastering essential insights and Silver Specialists expanding on that foundation.
Reaching Gold accreditation is a mark of true dedication, representing years of experience, in-depth knowledge, and proven expertise in Fiji travel. This highest level of accreditation assures clients that they are booking with an agent who has an unparalleled understanding of Fiji and is fully equipped to create extraordinary travel experiences.
For anyone considering Fiji, a Matai specialist is the ultimate guide. Our dedication, insider knowledge, and unmatched service make us the best in the world at creating unforgettable experiences.
Why Fiji Matai Specialists are the best in the world
What sets a Fiji Matai Specialist apart from other travel agents isn’t just certification; it’s a deep commitment to providing clients with experiences that are tailored, immersive, and memorable.
With in-depth training and years of industry experience, our Fiji Matai specialists are widely recognised for their unparalleled expertise.
We don’t just book holidays for our clients; we curate “experiences”, making it our mission to understand the unique desires and preferences of each client.
Exceptional service and knowledge of the Fiji Islands
Our Fiji Matai specialists have undergone rigorous training and participate in regular familiarisation trips to stay updated on new developments and changes within Fiji’s travel offerings.
We can provide our clients with up-to-date and firsthand insights that even the most seasoned travelers can’t find online. Our vast knowledge allows us to offer exclusive recommendations, from choosing the perfect beachfront bure to the best snorkeling spots hidden away from tourist crowds.
Beyond destinations, our Fiji travel specialists offer comprehensive support, handling logistics, bookings, and on-the-ground arrangements. Our quick responsiveness and personalised service is all part of our client care services to ensure ever aspect of your holiday is meticulously managed.
Curating unique experiences for a lifetime of memories
We appreciate that every client seeks something different from their Fiji experience —be it a family getaway, group celebration, luxury escape, adventurous exploration, romantic retreat, or destination wedding.
Our Fiji Matai specialists understand this and personalise every client’s itinerary. Our insider knowledge extends to unique experiences, such as private island excursions, cultural immersions in local villages, and eco-friendly tours that reveal Fiji’s untouched natural beauty.
Our partnerships with the best resorts, tour operators, and even local artisans, mean we can create unique experiences that are way outside the standards of the standard package holiday.
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